Returns & Exchanges

At Wilde Bicycle Co., we stand behind the quality of our frames and components. If you are not completely satisfied with your purchase, you can return unused items in their original packaging within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and reason for return to receive a Return Authorization (RA) number.

• 2.
  Pack Your Gear

  Securely pack the items in their original boxes, ensuring all small parts and documentation are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided shipping label and drop the package off at any authorized carrier location; please keep your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our mechanics inspect the returned gear, we will process your refund or ship your replacement item within 5-7 business days.